Clear answers before you choose and pay.

Choose the country where the recipient expects to redeem the product. Available currencies and denominations can differ by country, even for the same brand.

It is the currency loaded onto the card or product. It remains visible in the product view, cart and checkout.

The display currency helps you compare products. It is an indicative conversion before checkout and does not change the face value.

Choose only from the values shown for the selected product country and currency. If values are unavailable, the product cannot be added to the cart.

Review the country, product description and brand redemption terms before buying, especially when a recipient travels or uses a regional account.

No identity verification (KYC) step at checkout. You enter first name, last name and email, without creating an account. A brand or product may still have its own account and use requirements.

You can choose BTC on Bitcoin, ETH on Ethereum, SOL on Solana, TRX on TRON, LTC on Litecoin, XMR on Monero, USDT on TRON or Ethereum, and USDC on Ethereum.

The exact amount appears after you review the order and choose a payment method. A cart estimate is never a transfer instruction.

The quoted amount is locked for 60 minutes using the expiry time shown on the payment details. Request a new amount after it expires.

Yes. The invoice shows the quoted rate, its source, the time of the crypto price and the date of the fiat reference rate.

Your wallet may charge a separate network fee. Do not add that fee to the exact crypto amount shown by Coingifto.

Do not transfer until the wallet network exactly matches the invoice. A transfer on another network may not reach the shown destination and needs case-specific review.

Do not calculate or send a second amount yourself. Keep the order reference and transaction identifier, then open a support ticket for the next step.

The QR and copy controls stop being payable. Request a fresh amount to receive a new current rate and a new 60-minute window.

Gift cards are delivered digitally, with the code and instructions sent to the checkout email. Mobile top-ups follow the delivery or redemption flow shown for that product and should not be assumed to arrive as a gift-card code.

Coingifto commits to emailing eligible gift-card codes within two minutes after payment confirmation. Network confirmation or product processing can take longer; keep the order reference and open a support ticket if you need help.

No. Payment confirmation records the transfer. Digital delivery is a separate step that follows it.

Keep the order reference and payment details, then open a support ticket. Do not create a second payment for the same issue.

Keep the order reference, product and country, crypto and network, exact amount, destination address and transaction identifier from your wallet.

Yes. If you have not sent funds, leave the payment screen. The quote will expire and the cart stays available.

Refund eligibility and outcome depend on the order circumstances and the applicable policy. Gather the order and transaction details, then submit a ticket for review.

First name, last name and email. The current checkout does not ask for an identity document or selfie. Eligible first paid orders receive 5% off item subtotal with code 5%2026 through 31 December 2026 UTC; face value stays unchanged. See the complete field-by-field guide.

No. The buyer pays with crypto, then the recipient ordinarily uses the delivered brand code through an eligible merchant account, app, website or participating shop. Check the important format and market exceptions.

Confirmation and product fulfillment are separate order states. A confirmed transfer means the payment arrived; it does not itself mean the gift-card email has been sent.

Check the authenticated order status, checkout address, spam and promotions folders, then keep the order reference and public transaction identifier for one support ticket. Do not pay again or share the full code publicly. Follow the status-based checklist.